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So You Want to Block My Ads, eh?
I have been following the ad blocker discussions over the past few weeks and the on and off discussions for the last 10 years. I had to take some time to cool off before writing this post because frankly it's a subject that has made me quite mad and I don't get mad often. I have attempted to remove as much rant as possible. Let's start by saying, what's so wrong with helping an author generate revenue from the time invested to write a column which you have just read and benefited from?
Here is my take on ads using CenterNetworks as an example. And I am leaving RSS out of this part of the discussion but it's discussed further along. When you come to CenterNetworks and view content I wrote, you view the ads that I have selected to show. I spend hours a month hand picking every ad (except for AdSense, they don't allow it) so that you get an optimum experience. I don't show shoot the money, free ipods, porn, lottery, gambling or extreme animations. I also don't run popunders, popovers or layer ads. I respect you and therefore only want to show you what I believe is the best possible ads that you actually might be interestedin.
My expectation is that when you read the content I provide, you at least see the advertising/sponsors. This is how I generate revenue so I can eat and feed my family. I spend hours (as do most professional bloggers) thinking of content, writing stories I hope you enjoy, meeting local companies. For example, when I met Mochila this week, it took me 2 hours of travel and 90 minutes of discussion to generate that article. And I generate a mere few cents in pageviews and maybe 1-2 of you will click an ad and make a few more cents. I estimate working on CN content a minimum of 45 hours a week. Should I not have the opportunity to get paid for my work? Charging for content won't work because if I charge, you will go elsewhere. And please don't get me wrong, I totally love CN and enjoy every minute of it.
Some have said that they block ads because they would never click one. So if you never click one, you're obviously already ignoring them just fine, so why block them?
Then I read Nick Carr's article about ad blocking. Boy this guy has a set of them. Let me take a step back. During my graduate studies, one of my courses required us to purchase his "Does IT Matter?" book and discuss it over the first half of the semester. So I know Carr. He claims there are two objections to ad blocking: one ethical, the other utilitarian. He doesn't give a sh** about the ethical one, says it's the same as walking away from the tv while watching football on tv when the commercials are on. Says if I choose to accept ads for content then he can choose not to show the ads while still viewing my content is his right. WRONG BUB. His other objection is, "The utilitarian objection is that the continued provision of tons of free stuff on the web depends on the success of online advertising. Blocking ads, therefore, is self-defeating. You may get a little short-term pleasure, but in the long run you'll end up sacrificing all the free goods." He is right here. Both arguments are the same imho.
The professional blogging Web depends on advertising. And it depends on the barter relationship we all have silently agreed to. What do I mean by this? Simple, I visit engadget or gizmodo, I see their ads. They come to CN, they see mine. If I see one that interests me, I click it and they do the same. In this way we all support each other.
He then quotes a couple of other so-called experts around the idea of adblocking to save bandwidth in corporations. Well you know what, let's get a list together of the corporations who are too good to let my ads show while they use my content in their executive presentations for zero dollars. Would these same people pay a consultant for work and then stiff him or her? No, they wouldn't but I guarantee you that if you walk into any Fortune 500 company, you will see printed columns from TC, Mash, RWW, Eng, Giz, Jeremiah, etc. Free analysis that can provide immense corporate gain and they want to block the ads that supported creating the analysis?
Nick Carr sells a few books that he authored. Would he appreciate it if instead of buying any of his latest book, each of us stole it? I mean physically stole it. Absolutely not, but he refuses to discuss the fact that he sells a product and I sell a product as well. Let's say that I run a small coffee shop and the only currency I accept is mangos. One cup of coffee is 12 mangos. You have no mangos, nor do you care to pay in mangos so you steal the coffee. Hello? Bloggers use ads as their mangos.
Nick decided at the end of the article that he would remove the ad blocker, and I applaud that decision.
The event that seemed to spark the broader discussion came from a blogger named Danny Carlton who blocked all Firefox users because some of them might be using ad blocking techniques. The story hit Digg and many bloggers wrote about the topic. Blocking all of Firefox is probably not a good idea, but it's Danny's blog and he can choose who he wants to let it. Same as going to a dance club down the street letting in only the attractive people.
The Diggers went crazy over this. Many noted that they use adblocking and love it. Of course many diggers still get their milk from somewhere other than a gallon jug. What really irks me is that diggers are so passionate about the Digg brand and Kevin Rose. Yet they are so willing to rob him of the revenue from their usage of the Digg system.
Mike Arrington picked up the story and noted, "Users are solid gold. Even the ones that block ads. They sometimes write comments, which is free content. They link to you from their own blog. And they tell friends about your site. All that leads to more readers and, ultimately, more revenue. If a user wants to skip the ads and is willing to go to the trouble of installing ad blocking software, so be it. I still love ‘em. And I gladly hand them my content for free."
I agree completely with Mike about the value of a user. But I disagree with him regarding ad skipping. It's easy for Mike, the so-called leader of the tech blogs to make this statement. He's about to hold a conference that some believe will net $2M+. Sure he can give away the content for free. Heck, for that cash, I wouldn't even run any ads at all. Mike is right that the comments and links and virality is critical. But that is separate from the advertising. It's not a either-or situation. It would be interesting to get Mike's opinion if he was just starting out today and/or have/didn't have cash when he began. What I have learned in marketing is this: the car in the front of the race always has clean air in front of it.
For any uber-large blog, ad blocking won't be an issue in general. Large blogs have a hefty amount of "float" keeping them on top and the float users (those that come typically from search engines) are generally mainstream and won't have an ad blocker in place. So even if all of the loyals did, the floaters won't and that's enough to carry a large blog. Of course the loyals are the ones who shouldn't have the ad blocking in place because they should show support for TC, or whatever blog they are loyal to.
Should ad blocking software become mainstream and reduce a Web site or blogs ability to generate revenue to (at a minimum) break even, I believe we will see more paid posts, paid links that stay ahead of the blockers. And sadly, professional blogging might end as we know it. There is one positive side to ad blocking which is that it is going to push the online advertising market further ahead as it's been a bit stagnant for the past few years.
Mike noted that Danny offers a full content feed with no ads and anyone can grab this, why should he care if anyone blocks his ads on the Web site. RSS is great, you can get the content where you want it, how you want it and on what device you want it. I believe over the next 12-15 months, we will see more companies offering RSS advertising systems and paid RSS plans. FeedBurner and Feedvertising offer systems now but the sell-in is low. I think we will see more ads in RSS to a greater level than it is today. There is one selling point about offering a full non-ad feed I hear over and over. That the feed drives people back to the site when they click related links or a comment link. And this is the way to monetize. I like this idea and since the RSS list is supposedly a site's loyal users, they should have no issue in helping the site/blog to generate revenue.
Before I close, I would like to say that there are evil ads. There are ads that shouldn't be shown and ad networks need to do a better job of filtering these ads. For example, the ads that promise you a free xyz, spyware, scams, etc need to be banned. But the banning needs to come from the ad networks and the site publishers/bloggers, not from the content consumers.
Here is the conclusion: If you like a blog's content, great, I hope you become loyal to that blog. And I hope you will remember that this is someone's job and earning a living at it is a fair trade-off for the great content you are receiving in return. If a blog is showing ads that you object to, talk to the blogger.
As a side note, this discussion reminds me a lot of the early-90's HTML view source stealing discussions.






...but to equate using ad-blocking software to stealing is just a fallacy.
(Let me start this with a disclaimer that says I love your blog, and if it weren't for you, I'd be Pownceless--thanks for that.)
When VCR's became popular and affordable, the TV/Cable industry was concerned. Now we have TiVo. What is the TV industry doing about these folks that are (most likely) skipping over the ads? Calling them content thieves? No. Nowadays, so that ads reach people, we see a lot more product placement.
Media evolves. Take John Gruber of Daring Fireball. He has a VERY popular website/blog. He had no ads (that I can remember). He offered a headline+synopsis only RSS feed for free. The full feed (with shared links) was on subscription basis. Now, he offers a full feed for free. What's the catch? Every day he has a [Sponsor] post in the feed. He plugs the product/service, tells us it's a plug/ad, and gets on with business. His ad strategy is the less obtrusive I've seen on the net, and I love it. The cool thing is that AdBlocker doesn't block it. And you know what? I appreciate it. I find that I read his ads more than I do ANY other website because number one, it's in my feeds, and number two, I respect the guy.
Instead of getting mad or upset about people blocking ads, evolve. Respond. Change.
Don't be like the Music Industry and be rigid. Rigidity was/is their downfall.
And please, please don't be bitter. Be flexible, and people will appreciate it.
(Just curious, what do you do when ads come on the radio? I usually turn it off or switch around to find more music. Am I stealing from that station by not listening to their ads and just their music? If you feel there is no comparison, then do not compare a blog to a book either. No offense intended, just my honest opinion about the matter.)
Thanks Sean - I appreciate the kind words about CN! I completely agree with you about evolving and trust me, I am working on it (but its embargo'ed lol). In some ways, ad blocking will push us all to find new ways to generate revenue.
I agree that the paid post is going to become more and more popular. I have written about the advertorial model several times and would be happy to run that type of ad (as long as it means my standards in our relationship).
As for watching/listening to ads, I actually do watch/listen to most. I am a marketer by trade and since the early bird gets the worm, I like to see what methods and styles are currently being utilized.
I am not bitter, I love to innovate so it's all good. I just don't like when someone who is not willing to offer his book for free is willing to take everyone else's content for free.
If I read CenterNetworks and they pick ads based on the audience, than maybe there are ads that I want to see. Same principal applies to magazines I read. If I read Time, the ads are mostly noise for me. When I am reading “Rock and Ice”, they are valuable content. Sites are so specifically audience targeted that selecting ad content that supports editorial content shouldn’t be that hard and should actually creates user value. Or at least not detract from it.
The following comment from the original sited post is interesting:
“There is a contented feeling similar to what happens when you watch a recorded half-hour network TV show on DVD in 22 minutes”
There is a gulf of difference between my eyeballs as an “impression” and spending 8 minutes of my life. In the first case, there is no “penalty”, in the second a significant one. But is this simply situational ethics? We’ve gotten hooked on “Mad Men” but I can’t recall a time we didn’t fast forward through the commercials, So didn’t I deprive AMC of a chance to monetize me? Hmmm. Not that I am giving up TiVo. But I don’t run an ad blocker.
It's opensource, so I bet you can defeat the adblocker as well. Might as well start a race and makes people a bit more creative how they embed ads on their website.
And take into account - how many people use Firefox, how many of them can install extensions? Most of the regular users just don't. I don't think anyone will be able to destroy online advertising with this.
....the ads just became more and more annoying. You want ads on your site? Fine. But the spammers, gamblers, porn sites, free ipods, and others ruined it for you. They made ads so annoying that people took the time to write software to block them. If your, not so annoying, ads get blocked at the same time, tough. They ruined it for everyone. You cannot get mad at users for taking their web surfing experience back from the shysters and hucksters. Be mad at the hucksters. Until you can stop all the 'shoot the monkey' ads, people will continue to block them and not feel one bit bad about it.
So Wes, if one person is a theif, is everyone a thief? Using your analogy, why do you continue to read email? You get spam right? Yet you manually pick out the good from the bad. Yet to take an authors content, you are willing to just block everything?
I do agree that the shoot the monkey is horsecrap and needs to go. But why not be loyal to the sites that are loyal to you?
I disagree with wes above completely. The choice, ethically, is between looking at a site with offensive/annoying ads, or not looking at that site. It is not between looking at the site and stripping that site to your liking. If you were actually annoyed by 'shysters and hucksters' you can avoid the sites supported by them.
In my opinion it's a lot like the music business right now. If people don't like the DRM or the distribution, they steal the music and share it, and feel justified. But the choice, really, should be if you don't like the artist's methods, support an artist you agree with.
Obviously as a practical matter people do exactly that, they take what they want, they rationalize it and justify to themselves, and they go on with life.
I think what will be nice is a good, solid, ad-blocker blocker. I don't think it would be terribly difficult to have an ad serving system that could sense if it's been blocked and signal the site that embeds the ad. A lot of potential methods, and the mock-righteous-outrage on Digg would be so well worth it.
Hi CN,
I don't have an adblocker installed, and like you I make part of my income from ads, but I'm afraid I completely disagree with your argument.
Your business model involves selling advertising space, and as such adblockers can be considered a threat to you, but you can't change the world to suit your business model, you have to change your business model to suit the world.
I have popup blockers installed. I'd be very surprised if you don't. There are websites which make their money from popups. Why is their situation any different from yours or mine?
Don't get mad about this - it will do you absolutely no good whatsoever. Spend the energy instead on working out yet another way to squeeze a little bit more revenue out of what you do. Who knows, the next thing you think of might make millionaires of both of us!
I am a bit worried about the growing tendency that everything on the web is free and is supported by ads. Will this business model implode at a certain moment or not? I think that many ads are completely ignored and eventually some advertisers will realize that running ads on sites is not cost-effective and if that becomes a more general trend, many free blogs and online services will go bankrupt. This bothers me, because I am developing a web service right now and we are in doubt about the appropriate business model. Because most things are free, our target audience will expect that our service will be free too. Then, where do we get the revenue? Ads? I am not sure if that's the right solution in the long run.
Any thoughts about this issue?
To the people who say blockin ads is 'unethical'...
How about going into Best Buy or CompUSA to look at products only to buy them online?
I'm sure none of you do that either.