Amazon S3 Storage Down?

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Update Saturday - Amazon has posted an update regarding the outage.

Amazon Web ServicesApparently Amazon's S3 storage hosting is down over thirty minutes as of 8:30AM ET. Most of the images are broken on CN because we use S3 for static file serving. There are several messages on the Amazon Developer Services message board regarding the outage. This morning I planned on posting my excellent experience with S3 so far and how we are using it on CN. I will still make the post, but will add a section on downtime now.

Please report in if you are seeing outages on your end. We will update this post if more details become available.

10:17AM Eastern - Amazon is reporting that everything is back to normal. They will provide more information on what happened later today.

Here's what it looks like on Twitter - they also use S3 for static file hosting:

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Submitted by Ralph Zimmermann on February 15, 2008 - 9:48am.

We experience the same problem on tripsailor.com. Too late to think about disaster planning?

Submitted by Thejesh GN on February 15, 2008 - 9:54am.

Yes its down. I am not able to access my files. I have my media files on s3 and now my readers cant see them.
I twittered about the same http://twitter.com/thej/statuses/715975432

Submitted by Ivo on February 15, 2008 - 10:11am.

All Amazon web services are down, not only S3. We experience the same issue:

http://www.web20friends.net

It happens to the best of us. And now we can see who relies on their backbone…

-Ivo

Submitted by Drew Olanoff on February 15, 2008 - 10:17am.
Subject: Tumblr

Tumblr is reporting all images/audio down due to the outage.

Submitted by Chris Benjaminsen on February 15, 2008 - 10:17am.

None of our media content is working over at http://nonoba.com/ either.

Learned us a hard lesson on not relying 100% on an external partner for anything vital!

Submitted by Nima Negahban on February 15, 2008 - 10:24am.
Subject: Us As Well

mydealbook.com and therealdeal.com are having the same issue. It appears to be system wide.

Submitted by Chris Farrugia on February 15, 2008 - 10:31am.

Great photoshop tutorial site, psdtuts.com is having image issues.

Submitted by Carsten Pötter on February 15, 2008 - 10:37am.
Subject: Ma.gnolia

Images on Ma.gnolia are affected as well. Let's see how quickly the servers will be up again.

Submitted by Janusz on February 15, 2008 - 10:41am.
Subject: Digg here -

Digg here - http://digg.com/hardware/Amazon_S3_World_s_most_reliable_web_service_is_DOWN

My site got badly hit. Had to divert all the bandwidth to local webserver :(

Submitted by Anonymous on February 15, 2008 - 11:06am.

Compete.com also affected for some stuff.

Submitted by Ralph on February 15, 2008 - 11:11am.

Amazon S3 seems to be back up and running, at least for Tripsailor.com

Submitted by Thejesh GN on February 15, 2008 - 11:48am.
Subject: back

S3 is back.

Submitted by tilll on February 15, 2008 - 12:20pm.

This just puts Amazon were it belongs - with the rest of us. For this just proves that anyone can be down. ;-) Isn't it a true relieve?

The thing to consider is to finally create a backup plan for all your S3/EC2/SQS things. And now we know why Akamai charges an arm and a leg for their CDN. :-)

I am just waiting for Google Mail/Google Apps to be down. Think of that, so many people without their email? That would probably be a revolt.

Submitted by Craig Wood on February 15, 2008 - 12:35pm.

We've looked at using S3 as archival storage and backups, but I've never thought of them as a true CDN. Are the geographically replicated? Do they make attempts to route individuals to the closest location? Try to go cheap on content distribution and this is likely going to happen.

Submitted by Darren on February 15, 2008 - 1:08pm.

wow I got out and the internet breaks.... Just shows you how much people have come to rely on it, I bet Amazon.com was not down :p

Submitted by gzino on February 15, 2008 - 2:55pm.

Maybe some instances on EC2 had issues, but none of ours there were affected. Even S3 actually appeared to be up in Europe. AWS is getting unfairly bashed in many corners IMO. We've been on S3 for about 9 months, and this is first major issue. We keep enough recent data on our webservers that we just switched over for a few hours w/o too much pain for our users. Of course need a plan B if want 99%, but if anyone knows a plan A only that has five 9s at less cost than a redundant solution than pls let me know!

Submitted by Anonymous on February 15, 2008 - 3:25pm.

Every single submission at Shutterpond was affected. Users could not add/vote on photos for most of the morning.. However it was a small con, considering the price of using s3 services.

Submitted by Blagovest on February 25, 2008 - 3:41pm.

There is a very important question you have to ask yourself before deciding whether to use S3: what are you really looking for - remote storage, content delivery, or both. These are crucial to distinguish.

What I observe is that most people treat Amazon S3 as a content delivery service. While this is not inherently wrong, one has to notice that S3 was especially designed to be a STORAGE service.

The point is, since terrabyte hard drives are affordable nowadays and internet traffic grows steadily, the stress goes on content delivery rather than on storage. If you are not concerned about storage, there are much better services especially suited for content delivery.

SteadyOffload.com provides an innovative, subtle and convenient way to offload static content. The whole mechanism there is quite different from Amazon S3. Instead of permanently uploading your files to a third-party host, their cachebot crawls your site and mirrors the content in a temporary cache on their servers. Content remains stored on your server while it is being delivered from the SteadyOffload cache. The URL of the cached object on their server is dynamically generated at page loading time, very scrambled and is changing often, so you don’t have to worry about hotlinking. This means that there is an almost non-existent chance that the cached content gets exposed outside of your web application.

It’s definitely worth trying because it’s not a storage service like S3 but exactly a service for offloading static content.

Watch that:

http://video.google.com/videoplay?docid=-8193919167634099306 (the video shows integration with WordPress, but it is integrable with any other webpage)

http://www.steadyoffload.com/

http://codex.wordpress.org/WordPress_Optimization/Offloading

Cost of bandwidth comes under $0.2 per GB - affordable, efficient and convenient. Looks like a startup but lures me very much. Definitely simpler and safer than Amazon S3.

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