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Discussion with LiveLOOK CEO/Co-Founder Olga Cantarella
I had the chance to chat with Olga Cantarella today. Olga is co-founder and CEO of LiveLOOK which is the easiest-to-use desktop sharing app I have ever seen. What I like about it is that it's just desktop sharing, nothing more, nothing less. No WebEx overhead to deal with.
There is no software to install (uses Java) and in our demo, the movement was smooth. The host signs up for an account and then a 5-digit code is issued. The host gives that code to the attendees and the attendees enter the code and then the desktop sharing begins. Pricing is 2.5 cents per minute per user (the host is a user) and is rechargeable via Google Checkout. (there is a $5 initial credit)
LiveLOOK also offers a b2b product which looks pretty strong for startups who provide customer service. It's basically the same service as above except you can use a button to initiate the desktop sharing for your customers. The button can be placed anywhere. This product is available at $59 per agent per month.
My suggestion for Olga is to look at small agencies for their products. Agencies collaborate with remote employees and with clients and since most times they have their own conference calling solution, this might be a good desktop share replacement.
This is a pretty popular space and other players include Yugma and Zoho Meeting (a CN sponsor).











Hmm... I like the simple and clean website design.
But considering that Yugma ( www.yugma.com ) offers free and easy desktop sharing with up to 10 other people watching, isn't it going to be hard to get people to pay 2.5 cents a minute?
Yugma is a product based on the installation of the executable.
This means that application will be installed on your computer, your personal firewall will pop up asking if you want to allow that application to access the Internet, etc...
If all members of the meeting are fine with that then Yugma, GotoMeeting, WebEx, Glance, CrossLoop (I can name probably 30-40 other names here) - will be just fine for them.
If you want a service which is truly web based, which is instant and universal (truly one click) then LiveLOOK is the way to go. I think you have to try it to appreciate the difference.
Otherwise everybody is using the same marketing language and it's hard to tell the difference.