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Excellent support received from Digg today
by Allen Stern on January 2nd, 2007
This is just a quick note that I received excellent service today from Digg. It appears many of the stories that people have submitted to Digg from CenterNetworks have been buried. I just didn't get why or if some group of baddies were burying everything.
I sent in an email asking for help and received a reply within 20 minutes. In fact our email conversation went back and forth 4 times and each time the reply was quick, intelligent and on point.
Thank you Digg… now if we can just get some stories to hit the home page!
just out of interest what email are you using because I have been trying to contact them and I get nowhere. I had loads of contact with them when I was reporting bugs to them but as soon as I did diggcard they will not reply to my emails.