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Excellent support received from Digg today
by Allen Stern on January 2nd, 2007
This is just a quick note that I received excellent service today from Digg. It appears many of the stories that people have submitted to Digg from CenterNetworks have been buried. I just didn't get why or if some group of baddies were burying everything.
I sent in an email asking for help and received a reply within 20 minutes. In fact our email conversation went back and forth 4 times and each time the reply was quick, intelligent and on point.
Thank you Digg… now if we can just get some stories to hit the home page!
Read More: Customer Service, Insights





just out of interest what email are you using because I have been trying to contact them and I get nowhere. I had loads of contact with them when I was reporting bugs to them but as soon as I did diggcard they will not reply to my emails.