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GoDaddy.com is an Internet hosting company and domain registrar. Founded by Bob Parsons in 1997 and headquartered in Scotsdale, Arizona, GoDaddy currently manages over 45 million domain names. The company also offers a large menu of services for personal and business customers, including Web hosting, data storage, email systems, search engine optimization, website design, SSL certificates and other security products.
Cloud Hosting Services
GoDaddy offers an array of hosting services. One of its most popular products is 4GH Web Hosting, which maintains fast response and loading times even during huge traffic spikes. GoDaddy’s 4GH products offer one-click setup; bandwidth and storage are unlimited. Three plans are available:
1. Economy: comes with unlimited bandwidth, up to 100 email accounts, 10 MySQL databases and 10 GB of storage space.
2. Deluxe: comes with 150 GB of storage, 500 email accounts, 25 MySQL databases and the option to add SSL authentication for an additional $69.99 per year.
3. Ultimate: Unlimited bandwidth and storage, 1000 email accounts, no limits on MySQL databases, premium DNS and SSL certificates.
All of GoDaddy’s 4GH hosting packages have no setup fees and come with four complimentary bonus features: $100 in Google Ads credits, $50 in Bing/Yahoo! Ads credits, $50 in Facebook ads credits and 10 free Fotolia photo credits.
Advanced Hosting Options
GoDaddy offers several advanced hosting products, including Virtual Dedicated Servers for CentOS, Fedora and Windows operating systems. Clients have their choice of control panel (cPanel or Parallels Plesk Panel) and can customize their bandwidth and backup preferences. GoDaddy takes care of the rest, making it simple and easy to move very large databases quickly and confidently.
WordPress Blog Hosting
One of GoDaddy’s most popular products is its WordPress 4GH Web Hosting, designed to help bloggers get the most from their WordPress site and provide fast loading times, even during high-traffic periods. Customers who are nervous about moving their blog to GoDaddy may take advantage of their free “hosting concierge” service, which guides clients through the process to ensure a seamless transition. WordPress 4GH Hosting also includes many other free features:
* Website statistics
* Daily backups to protect against data loss
* 100 email addresses
* Thousands of plug-ins
* Hundreds of beautiful blog themes
Other Products and Services
GoDaddy is best known for its hosting packages and domain registration services. However, the company also offers many other helpful products, including many business and e-commerce tools. The most popular of these include merchant tools that allow website owners to accept credit cards, and a feature called “Quick Shopping Cart,” a pre-built online shopping cart GoDaddy’s customers use to quickly and efficiently set up their own online stores.
Excellence in Customer Service
GoDaddy’s customers are fiercely loyal and ready to praise the company’s reliability, speed, professionalism and intuitive management interface. In his review, podcaster Todd Cochran marvels at GoDaddy’s “99.8%” uptime, which lets him feel confident that his blog readers have access to his site around the clock. Customer support is a top priority for GoDaddy, and even customers who aren’t very familiar with computers or technology know that they can expect thorough, friendly, professional help from the customer service department. Many clients choose to email the support team; they’ve come to expect fast, accurate responses that fix the problem at hand. Other customers prefer to pick up the phone and talk to a human being; many technology firms have a reputation for questionable customer service, but GoDaddy is renowned for its excellence in this area as well.
GoDaddy gives customers several easy ways to manage their services and add products to their account. Desktop users navigate to www.godaddy.com and enter their login details; in seconds, they’re looking at their personal control panel. Those who prefer to manage their account on a mobile device may use GoDaddy’s slick smartphone and tablet apps to stay on top of things. Customers who need to manage many products and services should take advantage of GoDaddy’s convenient email reminders; when a product is up for renewal, they’ll receive a notification in their inbox. Busy customers can also elect to receive receipts, coupons and new product announcements via email.
Sales and Coupons
Everybody loves a discount! GoDaddy knows it, too, and runs lucrative sales that drop their already low prices even more. Customers can also take advantage of coupons by entering the coupon code at checkout. GoDaddy offers many discounts to customers who purchase months or years of hosting and pay for the entire order up front. In many cases, clients who pay this way pay less than half of the monthly a-la-carte price. Other popular discounts regularly offered include 50% off of Website Tonight, GoDaddy’s quick-setup hosting and design service, and steep discounts on the first three or six months of hosting service. Clients with larger, more expensive orders should look for coupons that reduce their order total, regardless of which products and services they purchase.