Junior Web Developer

Connors Communications, a search marketing firm and the creator of HitTail, is seeking a creative and entrepreneurial Junior Web Developer to provide technical assistance to HitTail customers. This person will interact with our IT and customer team to address product issues and customer requests. They will need to have a deep knowledge of the product, including all product features, upcoming product releases, known issues, and workarounds. This is a terrific opportunity for a student or recent graduate to get a foot in the door of a growing industry as we are open to either full or part-time candidates.

Responsibilities:

--Must be able to proactively analyze and solve client needs and issues utilizing technical skills and product knowledge
--Track, update and prioritize support needs using our tracking system
--Handle a multitude of support-related tasks on a daily basis and prioritize them accordingly, communicating expectations to the appropriate parties
--Maintain customer-specific processes, including automated data and file delivery processes.
--Interact with team to resolve problems
--Perform a deep analysis of problems/issues and document them in a detailed format so that they are easily reproducible and resolved
--Produce documentation for internal best practices.

Skills Required:

--Microsoft SQL Server knowledge—ability to analyze existing database tables and perform “under the cover” type SQL work required to resolve unique customer service issues
--Programming—(VBScript and JavaScript) perform customer-specific custom development, ensuring adherence to specifications and timely completion
--Experience with HTML, XML, SQL Server Management Studio, MS Office and Windows Scripting Host a plus
--Ability to create and edit written materials
--Knowledge and appreciation of business concepts and requirements as applicable to search engine optimization a plus.

Minimum Qualifications:

--Either college senior or recent graduate, preferably in MIS, computer science, engineering, or related field
--One year professional experience in supporting web-based software applications and/or software development.

Personal Characteristics:

--Solid analytical and problem-solving skills
--Excellent interpersonal and communications skills, including proficiency as a writer, strong listening skills, and being an articulate speaker.
--Strong organizational skills

About Connors:

For the past two decades, Connors Communications has been the public relations firm behind the success of technology brands such as Amazon, GoTo, Picasa, Priceline, Real Networks, and Vonage. Today we've moved beyond our sway with traditional media to improving our clients' visibility online through better search engine results -- the first place people go to research. In addition to our enterprise client services, we've also launched a Web 2.0 product of our own. HitTail is the world's first consumer product designed specifically to help bloggers and webmasters improve their search results and track their long tail keyword hits in real-time. It has received numerous accolades such as BusinessWeek's Best Ideas of 2006 and PC World's 15 Best Free Services for Businesses.

Connors Communications is composed of dynamic individuals who are able to think critically and work strategically within a creative, team-oriented environment. We encourage a balance of work and play, and incorporate fun into everyday. In this entrepreneurial environment, exceptional professionals enjoy independence and excellent compensation and benefits.

For more information, visit our website at www.connors.com and www.hittail.com. If interested, please submit your resume and cover letter to: resumes@connors.com.