Experience Lead

Experience Leads play a critical role at HUGE. They are the nerve center of our design process and take a hefty share of responsibility for the success of large-scale projects. Experience Leads oversee a multi-disciplinary team through research, strategy development, concepting, product definition, and design. A successful Experience Lead at HUGE is an innovative designer, a decisive product owner, a confident manager, a helpful mentor, a team player, and a skilled client partner all rolled into one. In addition to project work, Experience Leads manage and mentor a small group of Interaction Designers who may or may not be assigned to their project.

Responsibilities:

* Collaborate with Project Managers and Engagement Directors to create project scopes, schedules, and road maps
* Plan for, delegate, oversee, and polish all UX project deliverables (such as strategic vision briefs, concepts, wireframes, site maps, content inventories, etc.)
* Create and present aforementioned deliverables when necessary
* Partner with other disciplines to ensure a stellar final product
* Champion principles of usability and user-centered design and know when it’s ok to violate those principles
* Work with research team to define correct research processes, and participate in user testing or fieldwork as needed
* Partner with Senior Clients to keep project momentum moving forward and to maintain a positive working relationship
* Collaborate with HUGE teammates and clients to ensure that the integrity of the experience is maintained through launch
* Contribute to our process and shared knowledge, and help to evolve the HUGE way of working over time.
* Represent User Experience in pitch work and business development

Requirements/Qualifications:

* 5+ years experience creating interfaces, large scale websites, or applications
* Desire to produce the best experiences in the industry hands-down
* Full understanding of how to apply the methodologies of interaction design and research to website and product development
* Tendency to lose sleep over how to remove the need for annoying “Cancel” buttons
* Proven client management skills
* Capacity to think holistically about a client’s business
* Engaging presentation style
* Solid writing and visual communication skills
* Familiarity with usability heuristics and relevant HCI literature
* Knowledge of InDesign or other tools for generating wireframes and behavior specifications
* Ability to play nicely with other intelligent and talented types
* The curiosity of a scientist and the passion of an artist
* Ability to inspire passion, dedication, and killer work from others
* Open to feedback and knows when to how and when to defend design choices
* Takes risks in design that lead to a perfect balance of innovation and usability
* Proactive, hands-on person who loves a challenge HUGE is an equal opportunity employer (EOE). We strongly support diversity in the workforce.