Comments on: How’s Microsoft’s Live Search Cashback Doing? Pretty Darn Good Say The Deal Hunters http://www.centernetworks.com/microsoft-live-search-cashback-update Web 2 and Social Media News and Reviews Sun, 12 Feb 2012 21:27:36 +0000 hourly 1 http://wordpress.org/?v= By: Joyce http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-131905 Joyce Mon, 14 Dec 2009 15:45:36 +0000 #comment-131905 Derrick, I'm on board for a class action lawsuit! Although my problem with Bing Cashback is not with Ebay, but with every site I have made a purchase at via Bing Cashback - (95% of the purchases I have made in the last several months has been cancelled for the "cashback", citing Microsoft rule 17 (a total of 29 purchases). Had I known, I would not have made the purchases. Their introduction page is too vague, does not specify bing cashback applies to regular prices only, no sale prices, coupons or other discounts allowed. I have a feeling that the advertisers are to blame as well. If this problem fits the parameters of your class action, let me know & I what I can do. Derrick, I’m on board for a class action lawsuit!
Although my problem with Bing Cashback is not with Ebay, but with every site I have made a purchase at via Bing Cashback – (95% of the purchases I have made in the last several months has been cancelled for the “cashback”, citing Microsoft rule 17 (a total of 29 purchases). Had I known, I would not have made the purchases.
Their introduction page is too vague, does not specify bing cashback applies to regular prices only, no sale prices, coupons or other discounts allowed. I have a feeling that the advertisers are to blame as well. If this problem fits the parameters of your class action, let me know & I what I can do.

]]> By: kan http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-107203 kan Wed, 28 Oct 2009 20:28:49 +0000 #comment-107203 I have had the same problem. I purchased watches from Ashford.com and earned cash back of $2531.00, they approved my cashback. However while I cashed out my check through paypal, I sent it to my nephew's paypal account. (Since I am uncomfortable using paypal) He already has a bing cash back account, so now they are denying it saying that it s a violation of Section 17. I dont see how it is a violation, its my money I can choose who gets the money, it is not their business what I do with it. This is just plain fraud. I am soo pissed with bing cashback, it has been a total pain in the butt. First they asked me to prove I am a us resident after I did that now this. Looks like this is a bait and screw by bing. This is ridiculous, I will defnitely complain about this to the BBB and I will go and every forum and talk about this if i have to. I have had the same problem. I purchased watches from Ashford.com and earned cash back of $2531.00, they approved my cashback. However while I cashed out my check through paypal, I sent it to my nephew’s paypal account. (Since I am uncomfortable using paypal) He already has a bing cash back account, so now they are denying it saying that it s a violation of Section 17. I dont see how it is a violation, its my money I can choose who gets the money, it is not their business what I do with it. This is just plain fraud. I am soo pissed with bing cashback, it has been a total pain in the butt. First they asked me to prove I am a us resident after I did that now this. Looks like this is a bait and screw by bing. This is ridiculous, I will defnitely complain about this to the BBB and I will go and every forum and talk about this if i have to.

]]> By: kan http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-107202 kan Wed, 28 Oct 2009 20:27:51 +0000 #comment-107202 I purchased watches from Ashford.com and earned cash back of $2531.00, they approved my cashback. However while I cashed out my check through paypal, I sent it to my nephew's paypal account. (Since I am uncomfortable using paypal) He already has a bing cash back account, so now they are denying it saying that it s a violation of Section 17. I dont see how it is a violation, its my money I can choose who gets the money, it is not their business what I do with it. This is just plain fraud. I am soo pissed with bing cashback, it has been a total pain in the butt. First they asked me to prove I am a us resident after I did that now this. Looks like this is a bait and screw by bing. This is ridiculous, I will defnitely complain about this to the BBB and I will go and every forum and talk about this if i have to. I purchased watches from Ashford.com and earned cash back of $2531.00, they approved my cashback. However while I cashed out my check through paypal, I sent it to my nephew’s paypal account. (Since I am uncomfortable using paypal) He already has a bing cash back account, so now they are denying it saying that it s a violation of Section 17. I dont see how it is a violation, its my money I can choose who gets the money, it is not their business what I do with it. This is just plain fraud. I am soo pissed with bing cashback, it has been a total pain in the butt. First they asked me to prove I am a us resident after I did that now this. Looks like this is a bait and screw by bing. This is ridiculous, I will defnitely complain about this to the BBB and I will go and every forum and talk about this if i have to.

]]> By: Real1056 http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-71553 Real1056 Fri, 25 Sep 2009 00:20:26 +0000 #comment-71553 I bought a Visio HDTV from the "new" Circuit City website on Labor day which offered a Bing cashback. I went through the Bing website to purchase the product which I received a week later but when the cashback was not showing up as pending in my Bing cashback site after two days I became concerned since this was the first time I purchased anything with the Bing cashback. After weeks of standard form responses from Circuit City and Bing, each pointing fingers at the other I realized this was a big mistake to use Bing (or Circuit City). I should have going down the road to Walmart to purchase the same TV since I would not have had to pay for shipping seeinng as how I may not be getting the casback as promised by these companies. I am in the process of escalating with both companies and will post as to who and who does not follow through honoring my cashback obligations. I would think that there is someone in management in either or who realizes the $200 they are holding back from me is going to cost them much more in the online publicity I plan to generate. I work for a large MNC and find this behavior by both companies unacceptable. it appears to me that Bing / MS has failed in establishing expectations with its partnering customers. Right now my recommendation is to NOT use BING or purchase from the "new" Circuit City. I will update if I get a resolution or not. -john I bought a Visio HDTV from the “new” Circuit City website on Labor day which offered a Bing cashback. I went through the Bing website to purchase the product which I received a week later but when the cashback was not showing up as pending in my Bing cashback site after two days I became concerned since this was the first time I purchased anything with the Bing cashback. After weeks of standard form responses from Circuit City and Bing, each pointing fingers at the other I realized this was a big mistake to use Bing (or Circuit City). I should have going down the road to Walmart to purchase the same TV since I would not have had to pay for shipping seeinng as how I may not be getting the casback as promised by these companies. I am in the process of escalating with both companies and will post as to who and who does not follow through honoring my cashback obligations. I would think that there is someone in management in either or who realizes the $200 they are holding back from me is going to cost them much more in the online publicity I plan to generate. I work for a large MNC and find this behavior by both companies unacceptable. it appears to me that Bing / MS has failed in establishing expectations with its partnering customers. Right now my recommendation is to NOT use BING or purchase from the “new” Circuit City. I will update if I get a resolution or not.
-john

]]> By: kim o'neill http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-58225 kim o'neill Sun, 30 Aug 2009 18:03:30 +0000 #comment-58225 No, they won't work it out for you. I had a cashback problem with them and supplied all the information for the transaction . After two months of different "escalation specialists" I received this email from them: SRX1105412726ID - PayPal auto-pay failure (6/24) Wednesday, August 5, 2009 7:46 PM From: "Microsoft Customer Support" Add sender to Contacts To: REMOVED Hello Kim, We apologize for the difficulty you have experienced in receiving your cashback. Thank you for your patience as we have worked to resolve this issue for you. We have submitted the information you provided about your PayPal account to our payment team. They will be initiating payment shortly. Please note that it could take 12 - 14 business days for your payment to appear in your PayPal account. If you have not received your payments by Wednesday August 19th, please let us know and we will gladly continue to assist you. Also, to proceed with your payment, it was necessary to cancel your original purchase in your cashback account. You may receive an email stating your cashback was cancelled and see this reflected in your cashback account. Simply ignore that email; while we have cancelled your original cashback payment, we did so to facilitate paying you out manually. You will see a direct payment in your PayPal account. Thank you for your time, Mat Escalation Specialist Bing cashback Customer Support Looks like it was resolved, right? But wait! When I didn't get my cashback and let them know, this is the email they finally sent me: Flag this message RE: SRX1105412726ID - PayPal auto-pay failure (6/24) Tuesday, August 25, 2009 11:27 AM From: "Microsoft Customer Support" Add sender to Contacts To: "Kim O'Neill" Hello Kim, Thank you for contacting Bing cashback Customer Support. We sincerely apologize for the delay in responding to your email. My name is Chris and I have been assigned your case to expedite a resolution. We apologize for the delay in resolving this issue for you. After having this payment for $57.45 reviewed it was determined through information we received from PayPal that this transaction is ineligible for cashback and will not be paid. We greatly apologize for the delay in responding to your email and I appreciate your understanding in this matter however the decision to not offer cashback on this purchase was based on information we received after working with PayPal and eBay. Thank you, Kim, for contacting Bing cashback Customer Support. Warmest regards, Chris G. Escalation Specialist Bing cashback Customer Support Great support, isn't it? They put it in writing that you were right and then they decide they didn't want to pay you. That is what I call a ripoff. Considering going to a lawyer on this for the principle of it. No, they won’t work it out for you. I had a cashback problem with them and supplied all the information for the transaction . After two months of different “escalation specialists” I received this email from them:

SRX1105412726ID – PayPal auto-pay failure (6/24)
Wednesday, August 5, 2009 7:46 PM
From:
“Microsoft Customer Support”
Add sender to Contacts
To:
REMOVED

Hello Kim,

We apologize for the difficulty you have experienced in receiving your cashback. Thank you for your patience as we have worked to resolve this issue for you. We have submitted the information you provided about your PayPal account to our payment team. They will be initiating payment shortly. Please note that it could take 12 – 14 business days for your payment to appear in your PayPal account. If you have not received your payments by Wednesday August 19th, please let us know and we will gladly continue to assist you.

Also, to proceed with your payment, it was necessary to cancel your original purchase in your cashback account. You may receive an email stating your cashback was cancelled and see this reflected in your cashback account. Simply ignore that email; while we have cancelled your original cashback payment, we did so to facilitate paying you out manually. You will see a direct payment in your PayPal account.

Thank you for your time,

Mat

Escalation Specialist

Bing cashback Customer Support

Looks like it was resolved, right? But wait! When I didn’t get my cashback and let them know, this is the email they finally sent me:

Flag this message
RE: SRX1105412726ID – PayPal auto-pay failure (6/24)
Tuesday, August 25, 2009 11:27 AM
From:
“Microsoft Customer Support”
Add sender to Contacts
To:
“Kim O’Neill”

Hello Kim,

Thank you for contacting Bing cashback Customer Support. We sincerely apologize for the delay in responding to your email. My name is Chris and I have been assigned your case to expedite a resolution.

We apologize for the delay in resolving this issue for you. After having this payment for $57.45 reviewed it was determined through information we received from PayPal that this transaction is ineligible for cashback and will not be paid.

We greatly apologize for the delay in responding to your email and I appreciate your understanding in this matter however the decision to not offer cashback on this purchase was based on information we received after working with PayPal and eBay.

Thank you, Kim, for contacting Bing cashback Customer Support.

Warmest regards,

Chris G.

Escalation Specialist

Bing cashback Customer Support

Great support, isn’t it? They put it in writing that you were right and then they decide they didn’t want to pay you. That is what I call a ripoff. Considering going to a lawyer on this for the principle of it.

]]> By: Jay http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-48885 Jay Wed, 22 Jul 2009 22:33:48 +0000 #comment-48885 Well I hate to break it to all the MS fans that seem to be supporting MS, but I can guarantee that I followed all of the rules, and I have had failed PayPal attempts from Bing Cashback. There is nothing wrong with my PayPal account, I'm trnsfering other funds to and from the account, MS does have a flaw in their system and it does affect some honest people who did follow all rules. They've owed me $250.00 for 60 + days and still shows transfer in process and transfer failed to my PayPal account. I have an open call with support and Haji or what ever his name is says they are working on it. I am currently a Database administrator and db programmer and have been in IT for many years. Here is the latest text I emailed Haji: Alright look, I don't really care what you're major malfunction is. Get the money that YOU OWE ME in my PayPal account. It should have been in there 60 days ago. Here's a thought, TRANSFER IT MANUALLY! Then use some other poor sucker for your system troubleshooting... SINCERELY, JAY -------------------------------------------------------------------------------- From: CSHBK.CSBK.00.00.EN.VMC.RMD.CS.T02.HLD.00.EM@css.one.microsoft.com To: CC: Subject: SRX1106042617ID - PayPal auto-pay failure (7/2) Date: Sun, 19 Jul 2009 13:48:56 -0700 Hello Jay, Thank you for working with us at Bing cashback Customer Support! Again, I sincerely apologize for the confusion. Unfortunately, we are still researching your issue and need some more time for a proper resolution. We are hopeful to have this resolved soon. Once I have any new information I will contact you back directly. I know this can be a frustrating experience and greatly appreciate your understanding and patience while we continue to work on your case. Thank you, Jay, for working with us at Bing cashback Customer Support. Have a nice day! Warmest regards, Tyler H. Escalations Specialist Bing cashback Customer Support-- Well I hate to break it to all the MS fans that seem to be supporting MS, but I can guarantee that I followed all of the rules, and I have had failed PayPal attempts from Bing Cashback. There is nothing wrong with my PayPal account, I’m trnsfering other funds to and from the account, MS does have a flaw in their system and it does affect some honest people who did follow all rules. They’ve owed me $250.00 for 60 + days and still shows transfer in process and transfer failed to my PayPal account. I have an open call with support and Haji or what ever his name is says they are working on it.

I am currently a Database administrator and db programmer and have been in IT for many years.

Here is the latest text I emailed Haji:

Alright look,

I don’t really care what you’re major malfunction is. Get the money that YOU OWE ME in my PayPal account. It should have been in there 60 days ago.

Here’s a thought, TRANSFER IT MANUALLY! Then use some other poor sucker for your system troubleshooting…

SINCERELY, JAY

——————————————————————————–
From: CSHBK.CSBK.00.00.EN.VMC.RMD.CS.T02.HLD.00.EM@css.one.microsoft.com
To:
CC:
Subject: SRX1106042617ID – PayPal auto-pay failure (7/2)
Date: Sun, 19 Jul 2009 13:48:56 -0700

Hello Jay,

Thank you for working with us at Bing cashback Customer Support!

Again, I sincerely apologize for the confusion. Unfortunately, we are still researching your issue and need some more time for a proper resolution. We are hopeful to have this resolved soon. Once I have any new information I will contact you back directly. I know this can be a frustrating experience and greatly appreciate your understanding and patience while we continue to work on your case.

Thank you, Jay, for working with us at Bing cashback Customer Support. Have a nice day!

Warmest regards,

Tyler H.

Escalations Specialist

Bing cashback Customer Support–

]]> By: Tim Edwards http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-41434 Tim Edwards Wed, 01 Jul 2009 23:00:04 +0000 #comment-41434 I, too, have had issues with Bing Cashback. I just finished going through the escalation process for the 35% cashback on an iPhone purchase only to have two incompetent Microsoft reps deny it because they terminated the offer without notice. Beware of Bing Cashback. Go to one of the other proven sites such as ebates, MyPoints, Memolink, etc. I, too, have had issues with Bing Cashback. I just finished going through the escalation process for the 35% cashback on an iPhone purchase only to have two incompetent Microsoft reps deny it because they terminated the offer without notice. Beware of Bing Cashback. Go to one of the other proven sites such as ebates, MyPoints, Memolink, etc.

]]> By: Rob http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-39709 Rob Thu, 25 Jun 2009 15:24:56 +0000 #comment-39709 I never had the problems everyone else was having during the holidays. As long as my cashback amount was $15 or less, it hit my Paypal account without a hitch. In April (I think it was 13-14% for eBay then), I made a pruchase where the cashback was just over $40. They "tried" to deposit into Paypal after 60 days (never had a problem with the other Paypal transfers, and I haven't changed anything), and suddenly it failed. Almost 1 month later, and they are still trying to figure it out with their Paypal team. I have been told that if I don't see my money in my Paypal account by 7/2 to contact them again - that will be more than 90 days since the eBay purchase. I love dthis plan until I made a bigger purchase - now it stinks!!! I never had the problems everyone else was having during the holidays. As long as my cashback amount was $15 or less, it hit my Paypal account without a hitch. In April (I think it was 13-14% for eBay then), I made a pruchase where the cashback was just over $40. They “tried” to deposit into Paypal after 60 days (never had a problem with the other Paypal transfers, and I haven’t changed anything), and suddenly it failed. Almost 1 month later, and they are still trying to figure it out with their Paypal team. I have been told that if I don’t see my money in my Paypal account by 7/2 to contact them again – that will be more than 90 days since the eBay purchase. I love dthis plan until I made a bigger purchase – now it stinks!!!

]]> By: Tom http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-39082 Tom Tue, 23 Jun 2009 06:31:54 +0000 #comment-39082 bing.com cashback is back at 8%. I thought it's over when live.com became bing.com. I am still waiting for it to go back to at least 25%. maybe thanksgiving time if history repeats itself(http://www.cashbackr.com/bing-com-ebay-cashback-trend-chart). http://www.cashbackr.com/ cashback alert will let me know when that happens!. bing.com cashback is back at 8%. I thought it’s over when live.com became bing.com.

I am still waiting for it to go back to at least 25%. maybe thanksgiving time if history repeats itself(http://www.cashbackr.com/bing-com-ebay-cashback-trend-chart).

http://www.cashbackr.com/ cashback alert will let me know when that happens!.

]]> By: P K http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-37183 P K Thu, 18 Jun 2009 20:33:37 +0000 #comment-37183 I went through the hoops and my cashback showed up correctly on the summary page. I waited the 60 days and then got the money on my paypal account. Now a few weeks ago, I logged into my paypal account and find a fracking negative balance. It seems that after 5 freaking months since the purchase, they say that ebay didn’t contact them about the purchase. WHAT THE FRACK? I have contacted Microsoft and they say they’ll do research on the issue. Of course after a few weeks or running around the issue, they say the case is closed and give me the same fracking excuse that ebay didn’t contact them. POS. The transaction of course shows up as being successfully on my summary. GOD DAMN SCAM. I went through the hoops and my cashback showed up correctly on the summary page. I waited the 60 days and then got the money on my paypal account. Now a few weeks ago, I logged into my paypal account and find a fracking negative balance. It seems that after 5 freaking months since the purchase, they say that ebay didn’t contact them about the purchase. WHAT THE FRACK? I have contacted Microsoft and they say they’ll do research on the issue. Of course after a few weeks or running around the issue, they say the case is closed and give me the same fracking excuse that ebay didn’t contact them. POS. The transaction of course shows up as being successfully on my summary. GOD DAMN SCAM.

]]> By: Eugene Lee http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-35093 Eugene Lee Thu, 11 Jun 2009 21:46:22 +0000 #comment-35093 ********************************************************************************** For all you guys who got scammed, obviously it dosent work sometimes. i got scammed the WORST: Pending: $0.00 Available: $0.00 In process: $24642.30 (NEVER GOT THIS) Rewarded: $7658.51 Total cashback: $32300.81 they close my account. i know the limit is 2500 per account, but its PER ebay account right? As you can see they already awarded me 7600+ so it works with multiple ebay accounts. Should negate the fact there is a 2500 limit per live account, its PER ebay account. http://iphone3gsimunlock.com/contact.html contact me via my business email. Anyone EXTREMLY serious about filing a class action lawsuit, contact me via my business email and ill get back to you asap. Please Derrick from here: email me back. i think we can have a strong case. We can prob win this and help $ back in those people who need it. or anyone else who is seriously considering filing a class action lawsuit. Derrick says: October 8, 2008 at 5:36 am ******************************************************************************************************************************************************************** **********************************************************************************
For all you guys who got scammed, obviously it dosent work sometimes.

i got scammed the WORST:

Pending: $0.00
Available: $0.00
In process: $24642.30 (NEVER GOT THIS)
Rewarded: $7658.51
Total cashback: $32300.81

they close my account. i know the limit is 2500 per account, but its PER ebay account right? As you can see they already awarded me 7600+ so it works with multiple ebay accounts. Should negate the fact there is a 2500 limit per live account, its PER ebay account.

http://iphone3gsimunlock.com/contact.html contact me via my business email.

Anyone EXTREMLY serious about filing a class action lawsuit, contact me via my business email and ill get back to you asap.

Please Derrick from here: email me back. i think we can have a strong case. We can prob win this and help $ back in those people who need it. or anyone else who is seriously considering filing a class action lawsuit.
Derrick says:
October 8, 2008 at 5:36 am
********************************************************************************************************************************************************************

]]> By: ionic http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-34368 ionic Sun, 07 Jun 2009 17:30:50 +0000 #comment-34368 Who else has been having problem with live/bing cash back? I am in the process of a dispute with them and want to get a feel of how many other people are in my situation. Please post here if you haven't been receiving your cash back. Who else has been having problem with live/bing cash back? I am in the process of a dispute with them and want to get a feel of how many other people are in my situation. Please post here if you haven’t been receiving your cash back.

]]> By: Anonymous http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-17877 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-17877 I wrote that last comment about it being a scam- i appologize, i don't think it is. Some of their customer service reps are incompetant, but i can't say it's a scam at this point. After talking to a few more reps i found one that fixed my problems. I wrote that last comment about it being a scam- i appologize, i don’t think it is. Some of their customer service reps are incompetant, but i can’t say it’s a scam at this point. After talking to a few more reps i found one that fixed my problems.

]]> By: Dealer http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-17956 Dealer Wed, 30 Nov -0001 00:00:00 +0000 #comment-17956 You bought an Xbox 360 for $714? lmao You bought an Xbox 360 for $714?

lmao

]]> By: Anonymous http://www.centernetworks.com/microsoft-live-search-cashback-update#comment-18268 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-18268 got me an xbox yesterday for $250 off - cashback rocks! got me an xbox yesterday for $250 off – cashback rocks!

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