MindTouch Launches Deki for CRM – Wiki Collaboration Addon

MindTouch has announced the launch of Deki for CRM today at the Web 2.0 Expo in NYC. Deki for CRM combines the MindTouch Deki Enterprise Server and SnapLogic’s open source data integration framework. The concept is relatively simple: CRM systems are limited in collaboration functionality. Deki for CRM hopes to change that by adding a Wiki to nearly everything inside of the CRM system.

When you look at a customer record inside of a CRM, the Deki for CRM option allows you to add an open wiki-style box where you can collaborate with your colleagues about the customer. Deki for CRM also offers pre-made widgets for stock price, Google News searches and Twitter results. The idea with the widgets is to track the customer across the Web.

MindTouch notes that Deki for CRM will work with any CRM platform. They have pre-configured installations for SugarCRM and Salesforce.com. The basic service comes at a cost of $15,000.