Papa John's Mobilizes Pizza Ordering to Beat Pizza Hut/Domino's

PizzaPapa John's has added a new ordering option to its lineup: mobile/sms ordering. So just imagine it: You are sitting in the park, enjoying the sun and want a pizza. You open your mobile and text in an order to the Papa and in 30 minutes, your pizza arrives to your designated tree for eating. Oops, back to reality, mobile/sms ordering only allows you to order one of four favorite orders to your designated destinated and billed to the credit card already setup in your account.

In all seriousness, the only way this will work is if it adds incrememntal orders to the bottom line for Papa John's. It's an innovative use of technology, but I would suggest that with such a limited mobile ordering option, most will opt for using their computer to order. Online ordering accounts for 20% of Papa John's sales.

Bear Stearns restaurant analyst Joe Buckley said the new ordering methods could help the chains win brand loyalty among people who will be eating pizza for decades to come.

"Our vision is that you can order a Papa John's pizza anytime of day or night — wherever you are," said Nigel Travis, Papa John's president and chief executive officer.

I guess it's a good idea - will be interesting to see the numbers on takers. Sure some early adopters might try it but I am betting most will order their pizzas via online or phone.

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Submitted by Simon on November 18, 2007 - 9:19pm.

I work in a pizza shop and we get people who always have the same order delivered to the same place at the same time every week.
By allowing them to text, without having to move from in front of the TV over to the PC (which their kids might be hogging) then it certainly cannot lead to sales decreases. Anything to make the whole order placing process easier must be a plus

Submitted by John81 on December 6, 2007 - 12:35am.

So your sitting at that park and you take out your phone and then you... text pappa johns..? Why not just open that phone and... call them! It's genious.

Submitted by Anonymous on December 18, 2007 - 3:35am.

So I can easily view & browse on my mobile at Pizza Hut or I can send and receive cryptic messages and go through redunadnt hoops at Papa Johns. What an idea!

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