PayPal Down? Fatal Failure!

Allex - June 22nd, 2010

paypalI’ve been trying to use PayPal for a good while now and on my first load, I received the error message “Fatal Failure” as seen below. It looks like PayPal might be down currently. The page says nothing else besides this pretty scary error message. Refreshing the page provides me with one of three types of page loads:

  1. “Fatal Failure” error message
  2. A page that loads with no styles
  3. A normal page

As many have suggested on Twitter, for a service that is basically a bank to tell you that they are currently having a “fatal failure” is probably not the best message to share with customers if there is a hiccup in service. I will wait until the all clear horn is sounded before logging in just in case.

As with all down errors, leave a comment if you are experiencing the same issue when attempting to use PayPal.

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19 COMMENTS
  1. Andy says:

    Same here – Fatal Failure – on the PayPal mobile API on the sandbox – lovely.

  2. Matt says:

    Looks like the Fatal Failure message is back, this time in the sandbox. http://sandbox.paypal.com

  3. lukdk says:

    Paypal is not loading for the last 2 days…. I am trying to pay for my online order the last two days and it seems just impossible! Amy suggestions for alternatives?

  4. Steve_avs says:

    Set your privacy settings (tools > internet options > Privacy) to medium-high. Close the browser and try again.

  5. Pappythapapsta says:

    yeah, it was working fine just over two hours ago but now i’m getting an error for every paypal page.

  6. Tony Tang says:

    Down in the UK , Was doing some testing this morning and reads bad request , need to fix this fast as i have just sent out email to buy products at the wrong price

  7. lorraine1345 says:

    paypal has been down again for the past 2 hrs

  8. me says:

    All this week on and off, this morning too!

  9. Harpocrates23 says:

    paypal down again???

  10. Chris says:

    I cannot connect to PayPal.com or PayPal.com.au today – not from home, and not from work either. It times out.

    All other websites are fine.

    Oh dear!!!

  11. Elizabeth says:

    I’ve been trying to access all morning and the page just freezes up when I try to log in… not good!

  12. Carol says:

    I just signed in without difficulty.

  13. Phil says:

    I had gotten that message this morning. I then got in and had to reset all of my passwords and security questions. I then learned that I had two $30 unauthorized charges to a gaming site named Nexon. I wonder if there is a connection.

  14. kalpesh says:

    Yap !!! i am also facing the same problem

  15. Jake Steed says:

    yup… got the same error for awhile today. Seems to be fixed now though.

  16. rui says:

    https://www.paypal.com/pt is working fine for now!

  17. rui says:

    And now when I tried to open the page it retrieved a file named “webscr” that is an: application/octet-stream, asking to open it or save to computer! very strange…

  18. rui says:

    I’m having the same error message for a long while…
    tried to login trough the UK website and getting the same problem like here at the Portuguese one…
    I’ve googled it and it seems that’s a recurrent problem for the last months, although it never happened to me until now.
    One question:
    the “Request Money” feature its the same as “Invoice”, but without the details and receipt format? It appears with the same aspect and function to the recipient, right?

  19. Kate says:

    Yep same here – slightly terrifying for a user to see! PayPal = Fail.

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