Comments on: PizzaHut Joins Papa Johns In Mobile Pizza Ordering; Is Mobile Food Ordering Here To Stay? http://www.centernetworks.com/pizzahut-goes-mobile-order-sms-web Web 2 and Social Media News and Reviews Sat, 21 Nov 2009 01:50:56 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Justin Flowers http://www.centernetworks.com/pizzahut-goes-mobile-order-sms-web/comment-page-#comment-15845 Justin Flowers Wed, 30 Nov -0001 00:00:00 +0000 #comment-15845 A lot of the problem is acceptance. For every person that realizes that online or mobile ordering exists, there are ten that don't. And then there are the vocal minority that know "a friend" who had a terrible experience. My company, Resercom, creates a unique online ordering solution for smaller restaurants, and I think that it's really going to take persistence by the heavy-hitters (Pizza Hut, Dominoes, Papa John's, etc) to really make this a viable mainstream product. It's a good service, and good services always work in the end. Online and mobile ordering works, and it's great to walk past the lines and grab your food, already paid for; but, until we start seeing comments on blogs and from our friends about how great it is, it'll be invisible to the people who would use it most. A lot of the problem is acceptance. For every person that realizes that online or mobile ordering exists, there are ten that don’t. And then there are the vocal minority that know “a friend” who had a terrible experience.

My company, Resercom, creates a unique online ordering solution for smaller restaurants, and I think that it’s really going to take persistence by the heavy-hitters (Pizza Hut, Dominoes, Papa John’s, etc) to really make this a viable mainstream product.

It’s a good service, and good services always work in the end. Online and mobile ordering works, and it’s great to walk past the lines and grab your food, already paid for; but, until we start seeing comments on blogs and from our friends about how great it is, it’ll be invisible to the people who would use it most.

]]> By: Josh http://www.centernetworks.com/pizzahut-goes-mobile-order-sms-web/comment-page-#comment-15933 Josh Wed, 30 Nov -0001 00:00:00 +0000 #comment-15933 My friend had a poor experience with papa johns a couple months ago. He ordered pizza over the web and waited about 2 hours before recieving a phone call from papa johns. The problem was that he received a phone call from a papa johns in kansas telling him his pizza was ready and he lived in denver. He didn't get his pizza that night and Im not ready to test it myself. I would rather just 411 the local pizza place and order. My friend had a poor experience with papa johns a couple months ago. He ordered pizza over the web and waited about 2 hours before recieving a phone call from papa johns. The problem was that he received a phone call from a papa johns in kansas telling him his pizza was ready and he lived in denver. He didn’t get his pizza that night and Im not ready to test it myself. I would rather just 411 the local pizza place and order.

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