Product Group Manager, Video

Synacor is a dynamic, fun and exciting company. Jeans and t-shirts are typical office wear, even for the executives. Flexible work hours accommodate employees with special scheduling needs, early risers and those who need a little caffeinated kick-start each morning. Synacor’s headquarters is located along Buffalo’s waterfront and the Erie Basin Marina. Taking a few minutes to stretch your legs is as easy as walking the 1,000 feet or so to the water. The office wireless network even reaches a beautiful gazebo, making it easy to spend a little time outside while still being productive. We are looking for great people to join our team and be given the freedom to do the work they were hired to do.

We are seeking a Product Group Manager of Video who is motivated by creating great products and services. With a passion for media and entertainment, the role of Product Group Manager, Video is your opportunity to define the next generation of Web/Internet based Video & TV service that are delivered across over 20M U.S. households. This position will put you at the nexus of content delivery convergence. This highly visible role within the industry is 50% business-product strategy and 50% technical project management.

Duties and Responsibilities:
• Oversee a team of highly skilled designers and programmers to define the next generation Video offering across Synacor’s client base
• Execute the launch of new services, interfacing with cross functional teams assigned to the video group
• Coordinate and communicate with business, technical and operations groups to understand objectives and limitations of each group and incorporate feedback into thorough, well-written product requirements document (PRD) that will deliver advanced capabilities across multiple, consumer branded websites
• Responsible for developing and managing video partner definitions and integrations, including our clients to incorporate their requirements in to our video product roadmap
• Provide technical oversight and serve as a liaison between deployment and engineering teams to facilitate technical issue escalation and prioritization of engineering resources
• Provide good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle
• Manage development documentation and create baseline requirements for marketing and training materials for support of release, marketing and sales efforts
• Proactively identify process improvements and work to achieve consensus and drive implementation
• Observe and track customer viewing trends
• Other duties as assigned

What you’ll need to bring to the table:
• Bachelor’s Degree, preferably in CIS or Business Administration
• An MBA or secondary degree preferred
• At least four years of product management experience in the Internet industry with a rolodex of industry contacts
• Solid understanding of emerging video trends
• Specific experience working in the online video space, ideally at a Web portal company
• Knowledge of web video formats, products, coding and editing
• Experience building and delivering products at a web video, e-commerce or Internet company
• Ability to effectively multi-task and manage a team
• Creative problem solving abilities and an innovative development approach
• Good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle
• Exceptional communication skills, both verbal and written
• Understanding of the product lifecycle from inception through delivery and post-delivery support

What we’ll bring to the table:
• 100% Company paid benefits (health, dental, vision)
• Competitive compensation
• 25 cent vending machines
• Free Spot coffee, popcorn and cappuccino
• Award winning company culture
• Casual dress and flexible environment
• Generous paid time off
• H1B Visa Sponsorship available
• The opportunity to make a difference!

*Relocation to Buffalo, NY is required for this position – relocation assistance is available

To apply please visit our website; www.synacor.com/jobs