Product Manager

Synacor is a dynamic, fun and exciting company. Jeans and t-shirts are typical office wear, even for the executives. Flexible work hours accommodate employees with special scheduling needs, early risers and those who need a little caffeinated kick-start each morning. Synacor’s headquarters is located along Buffalo’s waterfront and the Erie Basin Marina. Taking a few minutes to stretch your legs is as easy as walking the 1,000 feet or so to the water. The office wireless network even reaches a beautiful gazebo, making it easy to spend a little time outside while still being productive. We are looking for great people to join our team and be given the freedom to do the work they were hired to do.

We are seeking a Product Manager who will provide technical oversight and be a liaison between Business Owners and Engineering to facilitate product development, technical issue escalation and prioritization of engineering resources.

Duties and Responsibilities:
• Responsible for the planning and definition of software product requirements.
• Responsible for the continued development of Synacor’s core software platform designed to support content aggression and delivery of value added services.
• Develop product requirements that meet business objectives.
• Coordinate and communicate with business, technical, and operations groups to understand objectives and limitations of each group and incorporate feedback into thorough, well-written product requirements.
• Translate business requirements into product specifications, and work closely with an engineering team to translate these into technical specifications.
• Oversee projects through the product development lifecycle from inception through production handling all coordination between cross-functional teams.
• Work with development team during the product design and development phases to ensure requirements are being met and key design input is being incorporated.
• Develop supporting documentation and training materials for support of release, marketing and sales efforts.
• Work closely with marketing team to deliver collaterals and promotional elements to meet objectives for lead generation/awareness and client deployment.
• Identify and plan the key requirements for the software product that will deliver capability across multiple, consumer branded websites.
• Proactively identify process improvements and work to achieve consensus and drive implementation

What you’ll need to bring to the table:
• Three to five years Product Management experience in the Internet industry
• Bachelor’s Degree, preferably a technical and or marketing degree
• Proven ability to effectively multi-task
• Ability to lead a cross-functional team and show progress on every task
• Good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle
• Exceptional communication skills, both verbal and written
• Ability to work within a team and to make a plan and then execute it
• Understanding of product lifecycle from inception through delivery and post-delivery support.
• Knowledge of the web portal and content space a plus
• Multi-product, highly complex, interconnected software environment and an understanding of the full software development life-cycle is desired.

What we’ll bring to the table:
• 100% Company paid benefits (health, dental, vision)
• Competitive compensation
• 25 cent vending machines
• Free Spot coffee, popcorn and cappuccino
• Award winning company culture
• Casual dress and flexible environment
• Generous paid time off
• H1B Visa Sponsorship available
• The opportunity to make a difference!

*Relocation to Buffalo, NY is required for this position – relocation assistance is available

To apply please visit our website; www.synacor.com/jobs