Product Manager of Portal Components

Synacor is seeking a Product Manager of Portal Components who will direct the planning, specification, and implementation of content and service components for use on Synacor’s products. The Product Manager of Portal Components will also provide technical oversight and act as a liaison between Business Owners and Engineering to facilitate product development, technical issue escalation and prioritization of engineering resources.

Duties and Responsibilities:
• Responsible for the planning and definition of components and “widgets” that integrate content and services from third parties and makes them usable and accessible by users of the portal products
• Translate business requirements into product specifications, and work closely with an engineering team to translate these into technical specifications
• Collaborate with the component development team to define and create new content offerings for inclusion in a portal customization library
• Coordinate and communicate with business, technical, and operations groups to understand objectives and limitations of each group and incorporate feedback into thorough, well-written product requirements
• Oversee projects through the product development lifecycle from inception through production; handle all coordination between cross-functional teams
• Assist the development team during the product design and development phases to ensure requirements are being met and key design input is being incorporated
• Develop supporting documentation and training materials for support of release, marketing and sales efforts
• Collaborate with the marketing team to deliver collaterals and promotional elements to meet objectives for lead generation/awareness and client deployment
• Proactively identify process improvements and work to achieve consensus and drive implementation
• Other duties as assigned

What you’ll need to bring to the table:
• Bachelor’s Degree, preferably in a technical and or marketing related curriculum
• Two to five years product management experience in the Internet industry
• Ability to effectively multi-task and to lead a cross-functional team in a fast paced environment
• Good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle
• Exceptional communication skills, both verbal and written
• Understanding of product lifecycle from inception through delivery and post-delivery support
• Knowledge of the web portal and content space is preferred
• Experience in a multi-product, highly complex, interconnected software environment is desired

What we’ll bring to the table:
• 100% Company paid benefits (health, dental, vision)
• Competitive compensation
• 25 cent vending machines
• Free Spot coffee, popcorn and cappuccino
• Award winning company culture
• Casual dress and flexible environment
• Generous paid time off
• H1B Visa Sponsorship available
• The opportunity to make a difference!

*Relocation to Buffalo, NY is required for this position – relocation assistance is available

To apply please visit our website; www.synacor.com/jobs