Comments on: RobotReplay launches… it’s a session recorder http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder Web 2 and Social Media News and Reviews Tue, 24 Nov 2009 10:13:41 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Dave Johnson http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12746 Dave Johnson Wed, 30 Nov -0001 00:00:00 +0000 #comment-12746 Hey Allen, sorry I didn't comment here last night - it was late and I had to catch the end of the Canucks game :) At any rate, we are looking into a few different options for saving the sessions and giving people much better metrics than some of the other services do / will provide. We will also be providing behind the firewall support and a few other unique features. I should also mention that we are also placing a keen focus on web application usability and therefore there will be some features that speak to application usability testers in particular that we hope will also be recognized as useful tools for web site owners at large. Cheers, Dave Hey Allen, sorry I didn’t comment here last night – it was late and I had to catch the end of the Canucks game :)

At any rate, we are looking into a few different options for saving the sessions and giving people much better metrics than some of the other services do / will provide. We will also be providing behind the firewall support and a few other unique features.

I should also mention that we are also placing a keen focus on web application usability and therefore there will be some features that speak to application usability testers in particular that we hope will also be recognized as useful tools for web site owners at large.

Cheers,
Dave

]]> By: Arik http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12750 Arik Wed, 30 Nov -0001 00:00:00 +0000 #comment-12750 Seems like RobotReplay is down and with it all the sites that use RobotReplay. Guys, you should really not add any unreliable third party links to the HEAD section... Seems like RobotReplay is down and with it all the sites that use RobotReplay.
Guys, you should really not add any unreliable third party links to the HEAD section…

]]> By: centernetworks http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12751 centernetworks Wed, 30 Nov -0001 00:00:00 +0000 #comment-12751 <p>Yea Arik, I believe they were Dugg so perhaps that's why they were down. But I agree that all javascript can cause issues when a site is down. I wonder if anyone will fix that someday.</p> Yea Arik, I believe they were Dugg so perhaps that's why they were down. But I agree that all javascript can cause issues when a site is down. I wonder if anyone will fix that someday.

]]> By: Hiten Shah http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12752 Hiten Shah Wed, 30 Nov -0001 00:00:00 +0000 #comment-12752 I think that is the biggest problem with all the tracking scripts. Ultimately it is the responsibility of the company / service to do this. This is something that is one of our highest priorities at the moment. I think that is the biggest problem with all the tracking scripts. Ultimately it is the responsibility of the company / service to do this. This is something that is one of our highest priorities at the moment.

]]> By: centernetworks http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12753 centernetworks Wed, 30 Nov -0001 00:00:00 +0000 #comment-12753 True Hiten but the browser should be smarter... maybe a "15 secs or die" type deal. These scripts are only getting more and more advanced and in addition, there are more and more we are using on our sites. So eventually this will become a major issue when sites are loading 20-40 of these scripts. True Hiten but the browser should be smarter… maybe a "15 secs or die" type deal. These scripts are only getting more and more advanced and in addition, there are more and more we are using on our sites. So eventually this will become a major issue when sites are loading 20-40 of these scripts.

]]> By: Arik http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12756 Arik Wed, 30 Nov -0001 00:00:00 +0000 #comment-12756 Would you use a tracking script if the operator has told you that your visitors may (from time to time) stare at a blank screen for 15 seconds? Our users wouldn’t even use the service if it would make their sites slower to load by 1 second. (and they are right, load time is correlated with drop rate) The browser already provides all the necessary tools to reduce the impact of third party scripts. You just need to do a good design and be a little creative. A good infrastructure helps too. Would you use a tracking script if the operator has told you that your visitors may (from time to time) stare at a blank screen for 15 seconds? Our users wouldn’t even use the service if it would make their sites slower to load by 1 second. (and they are right, load time is correlated with drop rate)
The browser already provides all the necessary tools to reduce the impact of third party scripts. You just need to do a good design and be a little creative. A good infrastructure helps too.

]]> By: centernetworks http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12757 centernetworks Wed, 30 Nov -0001 00:00:00 +0000 #comment-12757 <p>Arik - I was using that 15 seconds as an example. We obviously need some timeout period - it has to be long enough to have a chance to load!</p><p>Also remember that when a service is in beta, there are kinks to be worked out. (I am not defending RR, just trying to explain outages anywhere in Betaland.)</p> Arik – I was using that 15 seconds as an example. We obviously need some timeout period – it has to be long enough to have a chance to load!

Also remember that when a service is in beta, there are kinks to be worked out. (I am not defending RR, just trying to explain outages anywhere in Betaland.)

]]> By: Richard http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12759 Richard Wed, 30 Nov -0001 00:00:00 +0000 #comment-12759 Does anyone remember the stats system which would show your data as a "sim city" style replay? Sounds like an interesting idea, but will it be useful on a daily basis? Does anyone remember the stats system which would show your data as a “sim city” style replay? Sounds like an interesting idea, but will it be useful on a daily basis?

]]> By: Richard http://www.centernetworks.com/robotreplay-launches-its-a-session-recorder/comment-page-#comment-12760 Richard Wed, 30 Nov -0001 00:00:00 +0000 #comment-12760 Does anyone remember the stats system which would show your data as a "sim city" style replay? Sounds like an interesting idea, but will it be useful on a daily basis? Does anyone remember the stats system which would show your data as a “sim city” style replay? Sounds like an interesting idea, but will it be useful on a daily basis?

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