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Text vs. Video – How Scoble (and you) Can Increase Your Audience Engagement
Edelman VP Steve Rubel wrote a post yesterday where he discussed why text is still the "king" of the Web. The article is worth reading because the points Rubel makes are solid. He says text is scannable, you can SEO the heck out of text, easier for workers to slack off reading text vs. video, easier for mobile access and lastly, text is easier to share versus video.
Rubel also discusses blogger Robert Scoble’s disappointment that his videos don’t show up on Techmeme but his text posts do. Scoble went on to say that his videos typically don’t generate a lot of inbound links or conversations on the new crop of chat services. I took a look at why Scoble’s videos might not generate the same attention as his text posts.
This week he’s posted some good articles about how to find a job. But the question is, why don’t his videos get the same attention as his text posts. I’ve posted 400+ videos and typically find similar results. When I post demo videos from a meetup, they don’t get many views. When I post interviews, they typically do better but rarely "awesome" in terms of traffic or discussion. However my videos where I am in the video itself discussing a subject do very well. It’s typically hard to make an interview or demo that exciting – but I feel they are important so I continue to provide the content.
In Robert’s case, part of the issue is brand fragmentation. Robert works for FastCompany magazine and runs the FastCompany.tv online video section yet he posts many videos on his own blog. I imagine that his FC audience is a bit different than his blog audience and perhaps the blog audience isn’t interested in his discussions with various CEOs and other technology executives. By linking to the video content, readers would also have a chance to engage with additional content on the FC video site.
In looking at the FastCompany.tv site, a slight rework might be in order. There are three main sections of video content on the site: ScobleizerTV, WorkFastTV and FastCompanyLive. WorkFastTV hasn’t been updated since October and FastCompanyLive hasn’t been updated in a month. Yet all of this fresh material only lives on his blog. I just don’t understand why FC allows this pattern to continue. It makes the FC site appear stale when there’s no reason for it. If the WorkFast is no longer being produced, move it off to the right so it’s not the first thing viewers see when loading the site.
From a technical standpoint, there are a variety of changes they could make to the Drupal installation to help with better site optimization which I think would also help in increasing discussion, linking and overall traffic. I also think the site could be improved to make the experience a bit warmer – remember, with text it’s quick-in, quick-out. With video, you are going to sit on the page for a longer time, make the experience something that makes the user want to hang around.
My suggestion would be to keep all videos on FastCompany.tv and point to them from Scoble’s blog. From my perspective it feels like an overall video strategy would help Robert get his video views up and also increase the amount of discussion that takes place around the videos. The strategy will help to reduce the brand fragmentation and increase the views because readers and viewers will know where to look for videos.
While I typically try to stay away from discussing an individual, in this case I think this discussion can benefit anyone trying to run multiple sites with video and text.







you are right – that fastcompany site looks almost like a ghosttown
Good points, Allen. I haven’t read Rubel’s article yet and I guess I wasn’t paying enough attention to notice Scoble’s mentions of few eyes seeing his videos, but it makes sense that people are more keen of text.
Small example, but consider this: A lot of e-mails, websites, tweets, etc. get passed around when people are at work. I work in an open concept office. If someone forwards me a video, though I want to watch it, I don’t want to bother anyone who’s trying to concentrate. So, I “save” it for later (i.e. I forget about it and never learn what the video was about). This speaks to the power of your videos accompanying the text in your posts.
Like I said, pretty small anecdote, but I guess what I’m saying is I agree that text is king. It’s just cool when you’re given the option.
I agree with Langd. Videos are harder and more cumbersome to use. Unless you have a personal stake in the person being interviewed, a text rendering of the content is always more efficient.
Scoble’s executive interviews are playing to a rather rarefied portion of the digisphere. Those of us who live in another real world don’t really have the time for videos that are basically inefficient ways to communicate content.
Dennis D. McDonald
http://www.ddmcd.com
The problem is that not enough text is associated with video. It is something known in the podcasting community for quite some time. You need good show notes. There are no show notes on YouTube or any other consumer video site that I can think of. Video and audio can not stand on their own. They need a text base or framework to do well.
Doug K.
If there were more sub-titles video would be watched more too. Scoble should add sub-titles to all of his videos. It would give us a breather from his fire hose of posts. ;)
Doug K.