Are We Nearing the End of Celebrity Endorsements?

Kelly RipaOver the past few weeks, Regis' sidekick Kelly Ripa has appeared in a variety of television commercials for products including Tide laundry detergent and Electrolux appliances. What does Kelly Ripa know about a dishwasher or an oven? Do you believe her when she says it's a better appliance? Would she endorse Whirlpool or GE if they paid her more? I'd suggest the answer is yes. This is just one example of celebrities endorsing products for big dollars when their endorsement really means nothing as to the quality, features or durability of the product.

Last night, we wrote about Meebo and their new marketing program. Part of the marketing program is to push users to share and spread links from companies and their brands. The idea of people on a social network sharing advertising that appeals to them is an idea that I can see growing very quickly if implemented correctly.

We all know what happened with Facebook's Beacon program last year. I think Beacon was on the right track but unfortunately they went about it incorrectly. Here's what I'd like to see: a friend endorsement system and the creation of a new advertising category named, "social advertising". Here are the basics on how the program would work. You enter the products you'd be willing to endorse to your friends into the system. Your friends do the same. When you are ready to purchase an item, you check the friend endorsement system and review your friend's product endorsements in the category you are interested in purchasing within. To combat any fraud with the reviews, I'd suggest using a model similar to Reevoo where only products actually purchased can be reviewed and endorsed. While this might sound very much like a typical reviews site, the idea is that a new social layer will be applied on top of the reviews and, in addition, the ability to endorse a product is new as well.

The system would be tied into Facebook, MySpace, etc. and could be expanded to allow friends to swap and/or buy/sell from each other in a private network. The system would absolutely be more robust in its feature set, I am just simplifying it for the sake of discussion.

The bottom line is that, outside of the teenage market, I can see friend endorsements taking the lead over celebrity endorsements. Wouldn't you rather have your best friend tell you why the Electrolux appliances are right for you than Kelly Ripa?

For reference, here's Kelly Ripa shilling the suite of Electrolux appliances:

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COMMENTS - Add New Comment
Submitted by Greg Schnese on June 10, 2008 - 10:27am.

Allen,

No. We are not at the end of celebrity endorsements. Celebrity endorsements bring the celeb's personality to the product. Some people might buy the appliances because Kelly recommends them, but that is not the main purpose. The purpose is to make the products appear fun and exciting, like Kelly. Celebrity endorsements are about increasing awareness and positioning the product.

Kelly is a bad example for tech, let's look at Steve Jobs.

When Jobs releases a new Apple product, that's the biggest tech celebrity endorsement. Why do Apple products get so much hype, even when competitors offer similar products? Jobs is part of the answer. He's creative and smart, he brings these qualities to Apple products. If you buy Apple's stuff, you'll be creative and smart too (or so they want you to think.)

I think we'll see more sophisticated systems that allow friends to recommend products, but celebrities aren't going away.

Greg
beYOU.tv
SoUrban.net

Submitted by Hayes Davis on June 10, 2008 - 11:03am.

I don't think celebrity endorsements have ever had much to do with any actual love by the celebrity for the product itself. It's mostly about whether or not the demographic the product is marketed to trusts the celebrity to talk about that product.

We accept that celebrities get paid to say things. However, we generally expect things our friends say to not be paid endorsements and to come with a high level of authenticity. Any friend-based endorsement system has to be extremely careful not to come across as spammy. I agree there's a lot of potential here, but whatever service offers this has to hit the tone just right so as not to alienate users (see Beacon for how not to do it).

On another note, you're definitely right that any system like this needs to leverage the existing social networks. It's high time we stop requiring users to reinvent their social network by doing the "find and friend" cycle for every new service.

Submitted by Shiv Singh on June 10, 2008 - 3:54pm.

Allen,

I enjoyed your post because I couldn't agree more with you. I've written a series of articles (some academic too) that discuss how important peer influence is. In fact, I believe it is going to result in a new form of marketing - social influence marketing that is all about allowing for peer influence to take place on domain and off domain. You can find some of my articles on the subject (and motivations etc.) over at Going Social Now http://www.goingsocialnow.com

On a separate note, good job with the panel today at GSP East. I was in the audience and found the conversation interesting. For reference, I moderated the morning panel on App Advertising.

Shiv

Submitted by kanth on July 30, 2008 - 7:43am.

HI

I agree with you completely. It has conveyed sharply what is the truth.

Regards
Kanth

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