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	<title>Comments on: SXSW Panel: Business side of web design</title>
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	<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design</link>
	<description>Web 2 and Social Media News and Reviews</description>
	<lastBuildDate>Sat, 21 Nov 2009 01:50:56 -0600</lastBuildDate>
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		<title>By: Darren Stuart</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12479</link>
		<dc:creator>Darren Stuart</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12479</guid>
		<description>tell me you got audio for this one? sounds like an interesting panel. </description>
		<content:encoded><![CDATA[<p>tell me you got audio for this one? sounds like an interesting panel.</p>
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		<title>By: centernetworks</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12480</link>
		<dc:creator>centernetworks</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12480</guid>
		<description>&lt;p&gt;dude - when i get out my mic i think of you&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>dude &#8211; when i get out my mic i think of you</p>
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	<item>
		<title>By: Bobby</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12488</link>
		<dc:creator>Bobby</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12488</guid>
		<description>Audio would be most splendid</description>
		<content:encoded><![CDATA[<p>Audio would be most splendid</p>
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		<title>By: Darren Stuart</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12493</link>
		<dc:creator>Darren Stuart</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12493</guid>
		<description>lol, I am honored :p</description>
		<content:encoded><![CDATA[<p>lol, I am honored :p</p>
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	<item>
		<title>By: hoover99</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12494</link>
		<dc:creator>hoover99</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12494</guid>
		<description>great, thanks for this!</description>
		<content:encoded><![CDATA[<p>great, thanks for this!</p>
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		<title>By: Anonymous</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12498</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12498</guid>
		<description>I disagree with #18 to a certain extent.

For a lot of freelancers, billing hourly is the way to go...coz you know the clients will come back and request some tihngs that you may not have initially planned for.  Of course, you need to make the client understand that this is out o scope etc etc...but most of the time, their understanding is that they do not need to pay extra money.</description>
		<content:encoded><![CDATA[<p>I disagree with #18 to a certain extent.</p>
<p>For a lot of freelancers, billing hourly is the way to go&#8230;coz you know the clients will come back and request some tihngs that you may not have initially planned for.  Of course, you need to make the client understand that this is out o scope etc etc&#8230;but most of the time, their understanding is that they do not need to pay extra money.</p>
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		<title>By: Chris Danielson</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12499</link>
		<dc:creator>Chris Danielson</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12499</guid>
		<description>#18 is the ideal way to stay competitive.  I have had many customers that were burned by previous companies/contractors that were negligently over billing hours worked.  If you want to charge hourly, I recommend starting with a fixed price and when the time comes, begin working towards an hourly maintenance contract.  By doing things in the manner I have mentioned, the customer gains faith and trust in your work.</description>
		<content:encoded><![CDATA[<p>#18 is the ideal way to stay competitive.  I have had many customers that were burned by previous companies/contractors that were negligently over billing hours worked.  If you want to charge hourly, I recommend starting with a fixed price and when the time comes, begin working towards an hourly maintenance contract.  By doing things in the manner I have mentioned, the customer gains faith and trust in your work.</p>
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		<title>By: JRA</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12500</link>
		<dc:creator>JRA</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12500</guid>
		<description>Method of billing is really the biggest point of friction for web work. I never see creatives bill by the hour. I always see programmers bill by the hour. (Which do you think of more economically viable for the average worker - programming or design?) The fact that the web combines the two markets muddles expectations. </description>
		<content:encoded><![CDATA[<p>Method of billing is really the biggest point of friction for web work. I never see creatives bill by the hour. I always see programmers bill by the hour. (Which do you think of more economically viable for the average worker &#8211; programming or design?) The fact that the web combines the two markets muddles expectations.</p>
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		<title>By: Anonymous</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12501</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12501</guid>
		<description>If you&#039;ve been in the business more than a week, you charge hourly.  Why?  The clients who ask for a fixed rate aren&#039;t doing so because they got burned, but because they know that they can squeeze you to do work far and above what you were planning on in the first place, for the same fixed price.  

What? They didn&#039;t tell you that the &quot;navigation menu&quot; they wanted was actually a FLASH navigation menu?  The contact form that you thought would take 5 minutes now takes a whole day because they want each mail to be sent to a specific emailbox and a specific header added to each email?

If you&#039;re new to the business, heed these words.  There is no way around it.  Clients need leashes, and billing them hourly will keep the project from inflating and everyone is happy at the end.</description>
		<content:encoded><![CDATA[<p>If you&#8217;ve been in the business more than a week, you charge hourly.  Why?  The clients who ask for a fixed rate aren&#8217;t doing so because they got burned, but because they know that they can squeeze you to do work far and above what you were planning on in the first place, for the same fixed price.  </p>
<p>What? They didn&#8217;t tell you that the &#8220;navigation menu&#8221; they wanted was actually a FLASH navigation menu?  The contact form that you thought would take 5 minutes now takes a whole day because they want each mail to be sent to a specific emailbox and a specific header added to each email?</p>
<p>If you&#8217;re new to the business, heed these words.  There is no way around it.  Clients need leashes, and billing them hourly will keep the project from inflating and everyone is happy at the end.</p>
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		<title>By: Greg Formager</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12502</link>
		<dc:creator>Greg Formager</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12502</guid>
		<description>When working directly with a client I bill per project.  When sub-contracting with a design firm I always bill hourly.  Hourly billing is the most fair way to bill and I wish it were viable to always go that route.  But clients don&#039;t like it.  </description>
		<content:encoded><![CDATA[<p>When working directly with a client I bill per project.  When sub-contracting with a design firm I always bill hourly.  Hourly billing is the most fair way to bill and I wish it were viable to always go that route.  But clients don&#8217;t like it.</p>
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		<title>By: moltar</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12503</link>
		<dc:creator>moltar</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12503</guid>
		<description>That&#039;s what the contracts and project scope is for. If you verbablly agree to some random job, then obviously you&#039;ll get ripped off. But if you write everything out in detail, with no chance for ambiguity, then the scope will not change. At least not for free ;)</description>
		<content:encoded><![CDATA[<p>That&#8217;s what the contracts and project scope is for. If you verbablly agree to some random job, then obviously you&#8217;ll get ripped off. But if you write everything out in detail, with no chance for ambiguity, then the scope will not change. At least not for free ;)</p>
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		<title>By: Adam</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12504</link>
		<dc:creator>Adam</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12504</guid>
		<description>Having read several of the comments I can agree wholly with the gentlemen who said it is best to first set a fixed price and then work maintenance and changes on a per job basis.  In my experience, it&#039;s always been better to make sure that the customer is satisfied with the initial product, then, if and when they want changes, they don&#039;t mind paying for what they know will be quality service.  Great post.</description>
		<content:encoded><![CDATA[<p>Having read several of the comments I can agree wholly with the gentlemen who said it is best to first set a fixed price and then work maintenance and changes on a per job basis.  In my experience, it&#8217;s always been better to make sure that the customer is satisfied with the initial product, then, if and when they want changes, they don&#8217;t mind paying for what they know will be quality service.  Great post.</p>
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		<title>By: Pronoun</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12505</link>
		<dc:creator>Pronoun</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12505</guid>
		<description>What do you do if there is something in your way?</description>
		<content:encoded><![CDATA[<p>What do you do if there is something in your way?</p>
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		<title>By: Azmeen</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12506</link>
		<dc:creator>Azmeen</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12506</guid>
		<description>When you do a project, you should use an easy to use &quot;unit&quot; to gauge the progress. Yes, most people will choose time, specifically man hours.

The important thing here is to not directly bill your clients in such a way. Time is a very sensitive unit of measure for work. For one thing, it doesn&#039;t reflect the quality of the product, and for another, it&#039;s deemed to be more biased towards the vendor.

Hence my use of the word &lt;em&gt;prostitutional&lt;/em&gt; to describe it. It&#039;s more like you&#039;re selling your time instead of your service.

So essentially, manage your project in hourly blocks, allocate the costs according to that block, add in your profit margin, and present your calculation as the quoted price.

If you &lt;em&gt;(or the client)&lt;/em&gt; require a cost breakdown, break it into &quot;job&quot; allocations.

To me this is a win-win situation.</description>
		<content:encoded><![CDATA[<p>When you do a project, you should use an easy to use &#8220;unit&#8221; to gauge the progress. Yes, most people will choose time, specifically man hours.</p>
<p>The important thing here is to not directly bill your clients in such a way. Time is a very sensitive unit of measure for work. For one thing, it doesn&#8217;t reflect the quality of the product, and for another, it&#8217;s deemed to be more biased towards the vendor.</p>
<p>Hence my use of the word <em>prostitutional</em> to describe it. It&#8217;s more like you&#8217;re selling your time instead of your service.</p>
<p>So essentially, manage your project in hourly blocks, allocate the costs according to that block, add in your profit margin, and present your calculation as the quoted price.</p>
<p>If you <em>(or the client)</em> require a cost breakdown, break it into &#8220;job&#8221; allocations.</p>
<p>To me this is a win-win situation.</p>
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		<title>By: Charles</title>
		<link>http://www.centernetworks.com/sxsw-panel-business-side-of-web-design/comment-page-#comment-12507</link>
		<dc:creator>Charles</dc:creator>
		<pubDate>Wed, 30 Nov -0001 00:00:00 +0000</pubDate>
		<guid isPermaLink="false">#comment-12507</guid>
		<description>I determine the initial contract amount based on an assumption of XX hours x $$ hourly rate to develop the main website, for a set amount total. Once the initial site is developed &amp; paid for, future maintenance is done at the hourly rate.

I sometimes end up going out of scope initially, but I&#039;ve become pretty good at estimating things out, and I make sure to be very detailed in listing the specifics in the contract. This methodology has served me well for over 7 years so far.</description>
		<content:encoded><![CDATA[<p>I determine the initial contract amount based on an assumption of XX hours x $$ hourly rate to develop the main website, for a set amount total. Once the initial site is developed &#038; paid for, future maintenance is done at the hourly rate.</p>
<p>I sometimes end up going out of scope initially, but I&#8217;ve become pretty good at estimating things out, and I make sure to be very detailed in listing the specifics in the contract. This methodology has served me well for over 7 years so far.</p>
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