video conferencing Archive

A few years ago, I signed up for one of Adobe’s free “ConnectNow” accounts when they launched acrobat.com. I was extremely impressed with the quality of the interface and the amount of features included with the free account. From the time the service launched, Adobe has always allowed up to three participants in a free ConnectNow meeting room at a time. ConnectNow proved a great resource to use when training clients how to use their new content management systems, holding meetings with small groups of people and more.

Unfortunately, though, Adobe sent out a notice yesterday informing all of its ConnectNow customers (the free accounts, at least) that they are changing things. The main change is that, as of Nov. 4, they will only allow two people in the meeting room at a time.

While ConnectNow still offers greater features than you’ll find in most other free packages, reducing the number of people allowed in the room certainly limits the situations in which I will use it.

The worst part is that they encourage us to upgrade to the Basic Premium account, which allows up to 5 people in the room at a time. However, that account comes at a cost of $15 per month. While that price may not seem outrageous (especially when compared to the cost of basic accounts with WebEx or GoToMeeting – both starting at $49/month), but for those of us that use the service once every few months, the cost simply cannot be justified. Continue reading “Adobe Increases Limits on Free ConnectNow Accounts” »