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T-Mobile Blocks Twitter – No Need to Worry About Saturday Downtime!
I really hope that the people on Twitterdiction aren’t using T-Mobile! If so, NO TWITTER FOR YOU! says Alternageek. It looks like they spoke with first level customer service (even tho they are called Executive Customer Response) based on the following response:
”T-Mobile would like to bring to your attention that the Terms and Conditions of service, to which you agreed at activation, indicate “… some Services are not available on third-party networks or while roaming. We may impose credit, usage, or other limits to Service, cancel or suspend Service, or block certain types of calls, messages, or sessions (such as international, 900, or 976 calls) at our discretion.” Therefore, T-Mobile is not in violation of any agreement by not providing service to Twitter. T-Mobile regrets any inconvenience, however please note that if you remain under contract and choose to cancel service, you will be responsible for the $200 early termination fee that would be assessed to the account at cancellation.”
So for those of you on T-Mobile, good news, no worries about the 12-hour Twitter maintenance program on Saturday. In all seriousness, T-Mobile is probably blocking it because they don’t know what Twitter is and that it’s not an "evil" service.
Update: Nick says he can receive tweety but not send tweety – so he has a positive influx of tweeties.
I absolutely agree! What if earthlink or comcast suddenly told you “Sorry, you can’t go to these websites using our service, read your contract” – you’d be super pissed off. T-Mobile is basically doing the same thing here.
T-Mobile, if you’re reading: shame on you. I actually used to see you as one of the younger, hipper carriers. I guess not.
Other carriers, if you’re reading this: give your customers what they want and they WILL remain loyal. Let us access sites and services that ENCOURAGE more texting and data usage. If you don’t, someone else will. Cancellation fees mean nothing when it comes to customer service.
It’s my phone, let me do what I want or I’m gone.
I am seriously jonesing for my Twitter, what’s an addict to do! ;) It’s become a reflex to send updates and here I am locked out from them. Ack!
T-Mobile is within their rights to refuse to honor particular SMS codes; obtaining an SMS code does not necessarily obligate every carrier to allow its subscribers to use it.
Unfortunately, refusing to support a technological service will damage T-Mobile’s reputation with technological folks.
It seems that it’s just T-Mobile in the US. I’m on T-Mobile in the UK and it’s not blocked. Having said that it’s not free to send SMSes to the Twitter number, so maybe thats why.
I pay for an unlimited plan to send SMS messages so it’s not free for me to send the messages either. I feel that if I am paying $20 a month to send SMS I should be able to send them to whoever I want to. All in all, with all the phones we have on our family plan I am spending $45 a month for texting and that is no small change. If I can’t even send the messages that I am paying for I will just go to a provider where I can. Whether it is their legal obligation to allow me to text to a short code shouldn’t be an issue… they should do it because customers are their business and if a customer is paying for a service it should be provided to them.
T-Mobile was my provider of choice because their customer service was superior over other networks. I previously had paid $400 to leave AT&T before my contract was up because it was just to horrible to stand any longer. I was incredibly loyal to T-Mobile and had brought people I knew over to their network. I feel like I have been betrayed not only by their actions, but by their response of ‘if you don’t like it you will have to pay us to leave’. It’s like a slap in the face. Why would I give them my loyalty now?
t-mobile does suck i dont get provided signal werei go to school