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It’s 6:30pm… Do You Know What Service is Down?
Ancient civilizations used the sun to determine what time it is, Apple fanboys use their iPhone. Me, I use Twitter to tell what time it is! That’s right, with their daily outages from nearly exactly 6-7pm Eastern, if it’s down and the sun is up, it’s 6pm.
I can’t say I always agree with Duncan Riley, but he’s spot on regarding Twitter’s outages. Twitter has mad cash, is located in the valley, has celebrity founders, a mega VC blogger and they can’t find people to help them get the service going? Somehow I am betting if they put out a call for help tonight, they’d have 100 developers working all night (probably for free sadly) to help get Twitter working right.
I am not suggesting that the Twitter team isn’t working on it and I am sure they all feel like ka-ka because of the outages. Perhaps it’s time for a regroup.
What’s really amazing is that even with all of the outages, everyone stays. How many other apps would have this type of loyalty? It’s like we are all rooting for Twitter to win.
Update: Twitter has explained the reason for the outage. Apparently it’s too much Jibber Jabber! What we should do is create a database of downtime reasons and give it to them :-P
Of course, the outage gives me a chance to share Twitter Come Back one more time!
Maybe going down so frequent is all part of the plan.
Think about it.
Take a service that attracts a certain subset of self-promoting, blogger-types to love you so when you go down, nobody calls you out, they all just blog about “Oh twitter, how will I live without you”.
Just say no to Twitter.
Great, funny post Allen.
Indeed, we’re all hooked on TwitterCrack these days.
They know a lot about tech, but nothing about PR and customer relations.
Great seeing you at the MashMeet NYC. If CN doesn’t cover it, it didn’t happen.
Yes, I confess, I m a Twitter addict. Video is Brilliant. {{Big Guffaw}}
some wear diamonds, some wear clocks, i wear conference badges
It’s the *bling* that I find so wonderful.
drew, for a small fee i can get you an absolute fix whenever you need it
i actually logged into jaiku and posted just to get my fix.
that is a valid point Jay
The amount of coverage you dedicate to this is starting to get pathetic…
Popular websites’ destiny :)
Twitter’s unreliability is starting to get comical. I mean, really, it’s pathetic, but as you point out it’s an interesting phenomenon that people are SO loyal to it… though I do have to think at some point we’re going to get fed up.
I wrote recently that XMPP is the right model for them to really scale (http://snurl.com/27anl), so I find it interesting that it was Jabber related. What exactly does “an errant API project eating way too much of our Jabber … resources” mean? If it’s just a stream, and their issues with it are the different “historical views”, why is that an issue?
Dare also had a great post about this today – http://snurl.com/2acx3.
(This is in reply to some of the comments…)
What’s really pathetic is people bitching about how they could do it better. Most of them have no clue about the backend side of a website and neither have they had their hands in a project getting 10% of twitter’s traffic.
I am not defending twitter or the choices made, but it’s hard and there is always a shit load of people who know it better. :D