Zipcar Review: My first and second impressions w/Video

Check out my video review of Zipcar below (RSS you just gots to clickthru!). While I have not actually used one of the Zipcars yet, my review is of the web site and my first impressions as a customer. I look forward to using a car in the near future and reporting back on that experience.

The key points from my video:

• The pre-sales web site attempts to make you feel warm and fuzzy – they do a good job of this
• The card pick-up woman was a nasty, rude b**** and ruined my warm and fuzzy
• Renting a car on the weekend seems near impossible (except if you book 2 weeks in advance)
• Renting a car during the week seems easier