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Video Review of TapeFailure – watch your users use your site
I had a chance to check out a new app in private Beta called TapeFailure. I was thinking it had something to do with backups and server protection but in fact it is a way to tape your users. You basically create tapes of your users and their interactions with your page.
Here is an overview of the difference between TapeFailure and other analytics packages, "Tapefailure does not collect basic data that other analytics software (such as Google Analytics) gathers. Instead, it focuses on what the user does, not who the user is or what they use."
Check out my full video review below. My only current issues with the service are:
- make the playback window wider – 8×6 is not wide enough
offer a way to see a complete user experience from page to page – right now it appears to stop on the click (which actually is not registered from what I can tell)— it can do multiple pages as long as you set the correctly, I made a mistake